Privacy Policy & Legal

Last updated: 2021-08-30T17:00+02 UTC

PLUG & PLAY GERMANY GMBH (hereinafter PLUG AND PLAY) is committed to respecting the privacy of users and to the protection and security of their personal data. Accordingly, users are informed about the way in which PLUG AND PLAY collects, processes and protects the personal data provided to it through its online platforms.

Users should carefully read this privacy policy, which has been drafted in a clear and simple manner, so as to be easy to understand, and freely and voluntarily determine whether they wish to provide their personal data to PLUG AND PLAY. Users also guarantee that they are of legal age and that the information provided is true, accurate, complete and up to date and that they will be liable for any damages, direct or indirect, that may arise from any breach of such obligation.

If data provided belong to a third party, users guarantee that they have informed the third party of the aspects contained herein and obtained their consent to provide the data to PLUG AND PLAY for the purposes specified above.

  1. The Scope of Application and Responsibility
    This privacy policy applies to all personal data collected by PLUG AND PLAY, through its online platforms. The following company is joint data controller:
    Daimler AG – Mercedesstraße 137, 70327, Stuttgart, Germany
    These companies have jointly determined the objectives and means of processing the user’s personal data and have signed an agreement regulating the functions and responsibilities that are required of them in compliance with applicable data protection regulations. To contact PLUG AND PLAY or DAIMLER for any questions regarding this privacy policy, you may do so through the following channels:
  2. Purposes of the processing and legal basis
    PLUG AND PLAY will process user data, automatically, for the following specific purposes:
    We collect Personal Data from you when you voluntarily provide such information such as when you contact us with inquiries, register for access to our Platform, send us your data when applying for our programs, or use certain PLUG AND PLAY Services.
    The legal basis for processing your data for the purposes of joining PLUG AND PLAY Platform, and answering the inquiries, is the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; and legitimate interests pursued by the controller.
    Processing for the purposes will be necessary for PLUG AND PLAY to provide its services. Such processing shall always be carried out with the prior consent of the user, except in those cases in which there is a legal obligation for PLUG AND PLAY, for which the data must be processed.
    The data subject is informed that his/her personal data need to be processed by a third party, for the performance of a contract to which the data subject is a party.
    Such processing shall always be carried out in compliance with applicable regulations and when the user’s fundamental rights and freedoms do not prevail over such legitimate interests.
  3. Data communication
    The user is informed that his or her personal data may not be communicated to any third entities.
  4. Data processors
    User data may be processed by a suitable service provider contracted by PLUG AND PLAY. This service provider will only process data for the purposes established by PLUG AND PLAY, following its precise instructions and in strict compliance with legal regulations on personal data protection, information security and other applicable regulations.
  5. International data transfers
    User data processing may not involve their disclosure to third parties established in countries outside the territory of the European Union. If anytime these personal data is disclosed to any country outside de E.U., PLUG AND PLAY will assure the user that those data processors have adequate or appropriate safeguards to process the personal data whereby data recipient organizations are recognized as ensuring an adequate level of protection.
  6. Retention period
    PLUG AND PLAY will keep the user’s personal data only for the time needed to achieve the purposes for which they were collected. We may retain your Personal Data as long as you are registered to use our services. However, we may retain Personal Data for an additional period as is permitted or required under applicable laws. Even if we delete your Personal Data it may persist on backup or archival media for an additional period of time for legal, tax or regulatory reasons or for legitimate and lawful business purposes.
  7. User Rights
    Users may, at any time and free of charge, exercise their rights of access, rectification or deletion, opposition, limitation and portability of their data by means of contacting us by email or at the address specified at the top of this Privacy Policy, in the terms established in the regulations in force.
    Users are informed that if they consider that PLUG AND PLAY has infringed, or may have infringed, their rights under applicable data protection regulations, they may submit a complaint to the relevant Control Authority.
  8. Revocation of consentUsers’ acceptance that their data may be processed or transferred shall always be revocable, without retroactive effect. To revoke such consent, users may contact PLUG AND PLAY through the following channels:
  9. Required nature of the data requested
    Data in the forms provided by PLUG AND PLAY through its online platforms marked with an asterisk (*) are required to comply with the contractual or legal purpose established.
    Therefore, if the user does not provide them, PLUG AND PLAY will not be able to process his or her request.
  10. Automated Decisions
    PLUG AND PLAY does not take automated decisions achieved by processing user data.
  11. Personal data protection measures
    PLUG AND PLAY uses various appropriate technical and organisational measures to protect users‘ personal data.


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