Enterprise Startup

Startup Name



Germany, Würzburg


2017 (about 7 years ago)

No. of Employees

10 to 50

Startup Vertical

Enterprise Vertical

Programs participated in

Program 2024

Official Website


Social Media

Plug and Play‘s Overview of Botfriends

BOTfriends automates communication and processes with Generative AI. BOTfriends' product unleashes human potential and saves costs while being available 24/7 on various channels by using AI to automate customer service requests.

Project Teaser: EXPO2024by STARTUP AUTOBAHN powered by Plug and Play

How High-Tech Drives Human Touch: Transform Service with AI Integration

in cooperation with the STARTUP AUTOBAHN partner Bridgestone Mobility Solutions

Bridgestone Mobility Solutions (BMS) faces the challenge of efficiently managing over 2.4 million annual customer touchpoints in Europe alone. Many of these transactions involve routine queries, such as invoicing and shipment inquiries. At the same time, the team faces challenges due to rising product complexity and scale that need human intervention. As Bridgestone Mobility Solutions’ product portfolio expands from small to Enterprise clients, there is a demand to innovate simple tasks and to drive value-added human touch interaction in more complex support cases. This promises to deliver better quality and allow creativity in changing business needs while scaling the strategic growth initiatives.

Download Project Teaser

Employees of Botfriends

Rearview clips by Botfriends

Session with (and by) Botfriends

A sneak peak of the agenda. Find out more on the comprehensive overview.
All timings in Europe/Berlin time.

1:10 PM (UTC)

0:20 h


Startup Stage

Pilot Presentations on the Topic Enterprise

compliance digitalization, data analytics, conversational AI


Open Details & Access Recording

Get your tickets for our upcoming events

Did you enjoy your attendance at EXPO2024 and would love to take more chances to get involved with the ecosystem? Or did you miss out on our most recent EXPO and are eager to prevent yourself from making the same mistake again? Apply now for one of the upcoming STARTUP AUTOBAHN events throughout the year or a chance to attend our EXPO in spring/summer 2025 as we bring together innovators from around the world, showcasing new technologies and party another round of successful STARTUP AUTOBAHN startups.

STARTUP AUTOBAHN powered by Plug and Play is an open innovation platform that provides an interface between innovative tech companies and industry-leading corporations.

Complete AgendaMain StageStartup StageCross-Industry StageEven more to explore / RoundtablesEven more to explore / Side Events

Get in touch

Questions or feedback?

We‘d love to hear from you.


© 2024 Plug & Play Germany GmbH

Imprint & Legal | Privacy Policy



Get in touch

Questions or feedback?

We‘d love to hear from you.

Crafted with

in Stuttgart

Cookie Information

This website uses Analytics, a web analysis service of Google Inc. You may opt-out of anonymous tracking at any time by clicking the respective button below. A cookie will be set, which avoids having your information collected by this website with future effect. If you would like to have more information you can also take a look at our privacy policy.

I‘d rather not opt-in